35bat Privacy Policy — Our Commitment to Protecting Your Personal Information
Your privacy is our top priority. This page explains how 35bat collects, uses, and protects your information.
Last Updated: January 2026
About This Policy
This Privacy Policy applies to all 35bat users based in Bangladesh. By using the platform, you are deemed to have accepted this policy. Any changes will be published on this page, and you will be notified separately of any significant updates.
What Information We Collect
35bat collects various types of information to operate its services effectively. Below is a detailed breakdown of what is collected and when.
Account Information
During registration, we collect your name, mobile number, date of birth, and preferred username. National ID or passport details may also be requested for age verification. You are responsible for keeping the information you provide accurate and up to date.
Payment & Financial Information
Transaction details processed via bKash, Nagad, or Rocket are recorded at the time of deposit or withdrawal. Full card numbers and bank account details are never stored on 35bat's servers — payment gateways handle this information securely on their own infrastructure. All transactions are conducted in Bangladeshi Taka (৳ BDT), and the associated records are retained in accordance with legal requirements.
Device & Browser Information
When you access the platform, your device type, operating system, browser version, IP address, and screen resolution are recorded automatically. This information is used for technical improvements and security monitoring.
Usage Data
We collect behavioral data including which games you play, how long your sessions last, and which bonus offers you use. This helps us improve our services and tailor your experience to your preferences.
How We Use Your Information
35bat uses your information only for specific, legitimate purposes. No data is collected or used unnecessarily. The primary purposes are outlined below:
- Account Management: Your information is used for registration, login, identity verification, and account security.
- Financial Transaction Processing: Payment information is used to process deposit and withdrawal requests accurately and to prevent fraudulent activity.
- Customer Support: Our support team may access your account information to address your complaints or answer your questions.
- Platform Improvement: We analyse usage patterns to improve the gaming experience and enhance our technical services.
- Promotional Communications: If you opt in, we may send you SMS messages or notifications about new offers, bonuses, or promotions.
- Legal Compliance: Certain information may be retained or disclosed as required to comply with applicable laws and regulations in Bangladesh.
- Responsible Gaming Monitoring: Usage data is reviewed to identify signs of excessive gaming and provide timely support.
Should your information ever be used for a purpose not listed here, your separate consent will be obtained in advance.
Learn About Cookies & Tracking Technologies
35bat's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the platform recognize you and remember your preferences.
Cookie Types
- Essential Cookies: These are essential for maintaining login sessions, storing security tokens, and running core platform functions. Disabling them will prevent the platform from working properly.
- Functional Cookies: Used to remember your language preference, display settings, and previous gaming preferences.
- Analytics Cookies: We collect anonymous usage statistics to understand which parts of the platform are most visited. This data cannot be used to directly identify any individual user.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features. 35bat never uses third-party advertising or tracking cookies.
Data Retention & Security
35bat retains your data only for as long as necessary to provide our services or meet legal obligations. Even after an account is closed, certain data may be kept for a defined period as required by law.
Security Measures
- All data is transmitted using industry-standard SSL/TLS encryption.
- Passwords are never stored in plain text — they are secured exclusively through strong hashing functions.
- Server access is governed by strict role-based permissions.
- Automated alerts are triggered whenever a suspicious login attempt or unusual account activity is detected.
- Regular security audits and vulnerability assessments are conducted.
That said, no method of transmission over the internet is 100% secure. 35bat takes every reasonable measure to protect your data, and in the event of a breach, users will be notified promptly in accordance with applicable law.
Sharing Information with Third Parties — When and Why
35bat never sells your personal information or shares it with third parties for advertising purposes. However, certain information may be shared in the limited circumstances outlined below:
- Payment Processors: Transaction data is shared with approved payment gateways such as bKash, Nagad, or Rocket to process deposits and withdrawals. Each of these providers operates under its own privacy policy.
- Game Software Providers: Minimum necessary data may be shared with technology providers who support platform operations.
- Legal Obligations: In response to a valid request from a Bangladeshi court or government authority, information will be disclosed in compliance with applicable law.
- Fraud Prevention: In cases of suspected money laundering or serious fraud, relevant regulatory authorities may be informed.
Before sharing any information with third parties, we ensure that those parties maintain adequate data protection standards. Your data is never passed to any advertising network for entertainment or marketing purposes.
Your Rights, Policy Updates & Support
User Rights
35bat believes every user should have full control over their own data. You may exercise the following rights:
- Right of Access: You can request to see what information we hold about you.
- Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your data be deleted; however, some information may need to be retained to fulfil legal obligations.
- Right to Object to Processing: You may object to your data being used for specific purposes.
- Portability: You may request a copy of your data in a structured, portable format.
Policy Updates
35bat may update this Privacy Policy at any time. The date of any changes will be noted at the top of this page, and you will be notified of significant updates via your registered mobile number or through the platform. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
Contact Support
For any privacy-related questions, complaints, or requests to exercise your rights, please contact our support team. Our email address is: support@35bat.bet. We aim to respond within 3 business days. For more information, please visit our FAQ View.
Ready to Start Gaming Safely?
Your data is protected, your privacy is respected — open an account with 35bat today and enjoy Bangladesh's finest gaming experience with complete peace of mind.